Fees & Charges Policy

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1. Introduction
2. Fee Structure for Buyers
3. Fee Structure for Sellers
4. Payment Processing Charges
5. Payout Charges
6. Taxes & Compliance
7. Fee Calculation Examples
8. Policy Updates
9. Contact Us

1. Introduction

1.1 Purpose

QXEL ("we," "us," or "our") is committed to maintaining a transparent Digital Marketplace for research reports. This Fees & Charges Policy explains all costs associated with using our Platform for both buyers and sellers.

1.2 No Hidden Fees

We believe in complete transparency. There are no hidden charges, subscription fees, or surprise costs beyond what is explicitly outlined in this policy.

1.3 Currency

All fees and charges are denominated in Indian Rupees (₹ / INR), unless otherwise specified.

2. Fee Structure for Buyers

Buyers on QXEL enjoy a simple, low-cost fee structure with only two components.

2.1 GST (Goods and Services Tax)

• Rate: 18% on the platform fee portion only
• Calculation: 18% of the 6% platform fee
• Applicable on: The service fee charged by QXEL, not on the full report price

Example: If a report costs ₹1,000, the 6% platform fee is ₹60. GST at 18% is applied only to this ₹60, resulting in a GST charge of ₹10.80.

2.2 Payment Processing Charges

• Managed by: Our payment gateway partner
• Buyer Responsibility: These charges are passed through at cost (we do not mark them up)
• Timing: Charged at the time of payment

See Section 4 for detailed rates.

2.3 What Buyers Do NOT Pay

• No subscription fees
• No account maintenance fees
• No download fees (after purchase)
• No hidden administrative charges

3. Fee Structure for Sellers

Sellers on QXEL pay fees only when they make a successful sale.

3.1 Platform Charge

• Rate: 6% of the report selling price
• Deducted: Automatically from each sale before payout
• Covers: Platform maintenance, security, customer support, and marketplace access

3.2 TCS (Tax Collected at Source)

• Rate: 1% of the report selling price
• Regulation: As mandated by Government of India income tax laws
• Deducted: From each sale before payout
• Credit: Sellers can claim credit for TCS when filing their income tax returns

3.3 Payout Charge

• Description: Fee for transferring funds from QXEL to the seller's bank account
• Average Rate: ₹10 per payout
• Actual Rate: Varies by amount (see Section 5)
• Deducted: At the time of each payout request

3.4 What Sellers Do NOT Pay

• No listing fees
• No subscription fees
• No monthly minimums
• No penalty fees for low sales volume

4. Payment Processing Charges

Payment processing charges are applied at checkout and deducted before funds reach QXEL.

4.1 Important Notes

• These rates are set by our payment gateway partners and may change independently
• QXEL does not add any markup to payment processing charges
• The exact rate will be displayed at checkout before you complete payment
• International cards may incur additional cross-currency fees

5. Payout Charges

When sellers request a payout, a transfer fee applies. QXEL uses a tiered structure based on the payout amount.

5.1 Average Payout Charge

For most sellers requesting payouts of typical amounts (₹2,000 - ₹5,000), the average payout charge is ₹10.

5.2 Optimization Tip

To minimize payout charges as a percentage of your earnings, we recommend requesting payouts less frequently but for larger amounts.

5.3 Processing Time

• Payout requests are processed within 2-3 business days
• Funds typically reach your bank account within 3-5 business days

6. Taxes & Compliance

6.1 For Buyers

• GST: Charged as described in Section 2.1
• Input Tax Credit: Business buyers may claim input tax credit for GST paid, subject to their own tax compliance

6.2 For Sellers

• TCS (1%): Automatically deducted. Reported to tax authorities under your PAN.
• Income Tax: Sellers are responsible for reporting all income from QXEL sales on their own tax returns
• GST Registration: Sellers exceeding the threshold for GST registration must comply independently

6.3 Tax Invoices

• Buyers receive a GST-compliant invoice for each purchase
• Sellers receive a payout summary showing TCS deducted
• All documents are available in your account dashboard

7. Fee Calculation Examples

Example 1: Buyer Purchases a ₹1,000 Report

Example 2: Seller Sells a ₹1,000 Report

Example 3: Seller Receives Consolidated Payout for ₹5,000 in Sales

8. Policy Updates

8.1 Changes to This Policy

We may update this Fees & Charges Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy.

8.2 Notification of Changes

For material changes to fees (such as changes to the 6% platform charge), we will:

• Notify all users via email at least 30 days in advance
• Provide prominent notice on our Platform
• Update the policy version number

8.3 Third-Party Rate Changes

Payment processing and payout charges are determined by third-party partners. When these partners change their rates, we will:

• Update this policy within 7 days of receiving notice
• Notify users via Platform announcement

9. Contact Us

9.1 Questions & Concerns

If you have any questions about fees, charges, or this policy, please contact us:

Email: finance@qxel.app
Subject: Fees Policy Inquiry

9.2 Dispute Resolution

If you believe a fee was charged incorrectly, please contact us within 15 days of the transaction. We will investigate and resolve the matter promptly.

Response Time: We aim to respond to all fee-related inquiries within 3 business days.

9.3 Additional Resources

• QXEL Terms of Service
• QXEL Privacy Policy
• QXEL Seller Guidelines

Last Updated: April 3, 2026 | Version: 1.0