Cookie Policy
Introduction
1.1 Purpose
This Cookie Policy explains how Qxel, INC ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at qxel.app (the "Platform"). This policy should be read alongside our Privacy Policy and Terms of Service.
1.2 Consent
By using our Platform, you consent to the use of cookies and similar technologies as described in this policy. You can manage your cookie preferences at any time through your browser settings or using our cookie consent tool (when available).
1.3 Our Commitment
We are committed to protecting your privacy while providing you with a seamless user experience. We use cookies responsibly and only for legitimate business purposes.
What Are Cookies?
2.1 Definition
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
2.2 How Cookies Work
When you visit our Platform, we may place cookies on your device. These cookies help us recognize your device on subsequent visits, remember your preferences, and understand how you interact with our Platform.
2.3 Similar Technologies
In addition to cookies, we may use other similar technologies such as:
- Local Storage: For storing larger amounts of data on your device
- Session Storage: For temporary data storage during your browsing session
- HTTP-Only Cookies: Secure cookies that cannot be accessed by client-side scripts
How We Use Cookies
3.1 Essential Functionality
We use HTTP-only cookies and other essential cookies to:
- Maintain your login session and keep you signed in
- Remember your preferences (language, currency, etc.)
- Secure your account and prevent fraud
- Enable core platform functionality
- Cache assets for faster page loading
3.2 Performance & Analytics
We use first-party analytics cookies to:
- Understand how users navigate our Platform
- Identify which features are most popular
- Measure the effectiveness of our marketing efforts
- Identify and fix technical issues
- Improve overall user experience
3.3 Asset Caching
To ensure optimal performance, we implement browser caching for:
- CSS and JavaScript files (cache for 7 days)
- Static images and icons (cache for 1 year)
- Font files (cache for 1 year)
- Preloaded assets for faster subsequent visits
Types of Cookies We Use
First-Party Analytics
5.1 Our Analytics Approach
Unlike traditional third-party analytics services (like Google Analytics), we use first-party analytics cookies that:
- Never share personal data with external companies
- Only collect anonymized, aggregated data
- Process all data on our own servers
- Respect user privacy by design
5.2 What We Track (Anonymously)
Our analytics collect only non-personal information:
Page Views
Which pages are visited most frequently
User Interactions
Clicks, scroll depth, and feature usage
Performance Metrics
Page load times and error rates
Technical Data
Browser type, device type, and screen size
5.3 What We Never Track
We never collect or share:
- Personal identification information
- Email addresses or contact details
- Financial information or payment details
- Location data beyond country-level (for regional optimization)
- Any data that could identify individual users
Managing Your Cookies
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Apple Safari
Preferences → Privacy → Cookies and website data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
6.2 Essential Cookies Notice
Important: If you disable essential cookies, certain features of our Platform may not work correctly. This includes login functionality, document purchases, and account management features.
6.3 Do Not Track
Our Platform respects the "Do Not Track" setting available in most modern browsers. When this setting is enabled, we will disable all non-essential analytics cookies.
Data Protection & Security
7.1 HTTP-Only Cookies
We use HTTP-only cookies for authentication and session management. These cookies:
- Cannot be accessed by client-side JavaScript
- Are transmitted only over HTTPS connections
- Include the Secure flag to prevent transmission over unencrypted connections
- Have appropriate SameSite attributes to prevent CSRF attacks
7.2 Secure Transmission
All cookies are transmitted securely using:
7.3 Data Retention
We retain analytics data for a maximum of 90 days. After this period, all analytics data is automatically anonymized and aggregated, removing any possibility of identifying individual users.
Policy Updates
8.1 Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy.
8.2 Notification of Changes
For material changes to this policy, we will:
- Provide notice on our Platform
- Update the policy version number
- If required by law, obtain renewed consent
8.3 Review Period
We review this Cookie Policy at least annually to ensure it remains accurate, comprehensive, and compliant with applicable laws and regulations.
Contact Us
9.1 Questions & Concerns
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact our Data Protection Officer:
Email: privacy@qxel.app
Subject: Cookie Policy Inquiry
We aim to respond to all inquiries within 7 business days.
9.2 Additional Resources
For more information about cookies and your privacy rights, you may find these resources helpful: