Cookie Policy

Quick Navigation:

1. Introduction
2. What Are Cookies?
3. How We Use Cookies
4. Types of Cookies We Use
5. Google Analytics
6. Managing Your Cookies
7. Data Protection
8. Policy Updates
9. Contact Us

1. Introduction

1.1 Purpose

This Cookie Policy explains how QXEL ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at qxel.app (the "Platform"). This policy should be read alongside our Privacy Policy and Terms of Service.

1.2 Consent

By using our Platform, you consent to the use of cookies and similar technologies as described in this policy. You can manage your cookie preferences at any time through your browser settings or using our cookie consent tool.

1.3 Our Commitment

We are committed to protecting your privacy while providing you with a seamless user experience. We use cookies responsibly and only for legitimate business purposes.

2. What Are Cookies?

2.1 Definition

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

2.2 How Cookies Work

When you visit our Platform, we may place cookies on your device. These cookies help us recognize your device on subsequent visits, remember your preferences, and understand how you interact with our Platform.

2.3 Similar Technologies

In addition to cookies, we may use other similar technologies such as:

• Local Storage: For storing larger amounts of data on your device
• Session Storage: For temporary data storage during your browsing session
• HTTP-Only Cookies: Secure cookies that cannot be accessed by client-side scripts

3. How We Use Cookies

3.1 Essential Functionality

We use HTTP-only cookies and other essential cookies to:

• Maintain your login session and keep you signed in
• Remember your preferences (language, currency, etc.)
• Secure your account and prevent fraud
• Enable core platform functionality
• Cache assets for faster page loading

3.2 Performance & Analytics

We use analytics cookies to:

• Understand how users navigate our Platform
• Identify which features are most popular
• Measure the effectiveness of our marketing efforts
• Identify and fix technical issues
• Improve overall user experience

3.3 Asset Caching

To ensure optimal performance, we implement browser caching for:

• CSS and JavaScript files
• Static images and icons
• Font files
• Preloaded assets for faster subsequent visits

4. Types of Cookies We Use

Note: Essential cookies cannot be disabled as they are required for the Platform to function properly. You can manage non-essential cookies through your browser settings.

5. Google Analytics

5.1 Analytics Implementation

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google") to help us understand how visitors engage with our Platform. Google Analytics uses cookies to collect information about your use of our Platform.

5.2 What Google Analytics Collects

Google Analytics collects information such as:

• Page Views: Which pages are visited most frequently
• User Interactions: Clicks, scroll depth, and feature usage
• Performance Metrics: Page load times and engagement rates
• Technical Data: Browser type, device type, and screen size

5.3 Data Privacy & Anonymization

Privacy Protections:

• We have configured Google Analytics to anonymize IP addresses
• We do not collect personally identifiable information through analytics
• We use data retention settings that comply with privacy regulations
• We have disabled data sharing with other Google services
• You can opt-out using Google's Analytics Opt-out Browser Add-on

5.4 Google's Privacy Policy

For more information about how Google uses data when you use our Platform, please visit Google's Privacy & Terms.

6. Managing Your Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
Apple Safari: Preferences → Privacy → Cookies and website data
Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Opting Out of Analytics

To opt-out of Google Analytics tracking, you can:

• Use Google's Analytics Opt-out Browser Add-on
• Disable cookies through your browser settings
• Use our cookie consent tool to manage preferences

6.3 Essential Cookies Notice

Important: If you disable essential cookies, certain features of our Platform may not work correctly. This includes login functionality, document purchases, and account management features.

6.4 Do Not Track

Our Platform respects the "Do Not Track" setting available in most modern browsers. When this setting is enabled, we will disable all non-essential analytics cookies.

7. Data Protection & Security

7.1 HTTP-Only Cookies

We use HTTP-only cookies for authentication and session management. These cookies:

• Cannot be accessed by client-side JavaScript
• Are transmitted only over HTTPS connections
• Include the Secure flag to prevent transmission over unencrypted connections
• Have appropriate SameSite attributes to prevent CSRF attacks

7.2 Secure Transmission

All cookies are transmitted securely using:

• HTTPS Encryption
• SameSite Attributes
• Appropriate Expiry Times
• No Unauthorized Access

7.3 Data Retention

We retain analytics data for a maximum of 14 months. After this period, all analytics data is automatically deleted from Google Analytics servers.

8. Policy Updates

8.1 Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

8.2 Notification of Changes

For material changes to this policy, we will:

• Provide notice on our Platform
• Update the policy version number
• If required by law, obtain renewed consent

8.3 Review Period

We review this Cookie Policy at least annually to ensure it remains accurate, comprehensive, and compliant with applicable laws and regulations.

9. Contact Us

9.1 Questions & Concerns

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Email: support@qxel.app
Subject: Cookie Policy Inquiry

Response Time: We aim to respond to all inquiries within 7 business days.

9.2 Additional Resources

For more information about cookies and your privacy rights, you may find these resources helpful:

• QXEL Privacy Policy
• QXEL Terms of Service
• All About Cookies (External Resource)